Delete your account
Delete your CloudX account from the CloudX mobile app, and see what is deleted and what stays with your workspace.
You can delete your CloudX account in the CloudX mobile app for iOS and Android. The web dashboard does not have a delete account option. Any role can delete their own account: admin, member, or viewer.
Delete your account in the app
Open Settings
In the CloudX app, tap Settings (the gear) in the tab bar.
Open your account
Under Profile, tap your name. The Account screen opens.
Start the deletion
Tap Delete account. The app lists what is deleted and what stays.
Confirm
Tap Delete account to delete it, or Cancel to keep it.
When the deletion finishes, the app signs you out and shows Your account was deleted. on the sign-in screen.
What is deleted
| Item | What happens |
|---|---|
| Your CloudX login | You leave every workspace. |
| Chats you started | Your conversations with CloudX, with their messages and files. |
| Tasks only you can see | With all their runs. |
What stays
| Item | What happens |
|---|---|
| Your workspace and its data | Apps, reports and settings stay for your teammates. |
| Tasks your team can see | They keep running for your teammates. |
| Creatives and brand research | They belong to the workspace. |
| Your teammates’ chats | Chats they started stay as they are. |
If you can’t use the app
Email support@cloudx.io from the email address of the account you want to delete, and ask for it to be deleted.