Payments

Review publisher earnings and payout history, submit tax forms, and manage the bank account for your payouts.

Open Payments under Business in the CloudX dashboard. This page shows payment activity for your publisher account. All amounts are in USD.

CloudX pays revenue from CloudX Exchange. Other bidders and networks you connect pay you directly.

Workspace admins can submit tax forms and manage bank accounts. Other workspace users can view payment activity.

Monthly activity

The table shows each activity month, its status, its amount, and a Payment date. Payouts are batched monthly, targeting the 1st of the third month after the activity month. This is approximately 60 days after month-end: September shows December 1, October shows January 1, and November shows February 1. Until a payout has settled, the date has an Est. prefix. This date alone does not confirm that a transfer has been sent.

Months without a payout show Ongoing during the current month and Upcoming after the month ends.

The table shows the latest 10 months. Select Show more to see older months.

Select a month to open its details:

Status and Due date, plus Payment method when a payout is recorded.
Original net earnings, Adjustments, and Month total.
Amount under review, when some earnings are being reviewed.
Payouts that include earnings from that month, with their dates, amounts, and statuses.

Submit a tax form

Finance must approve your tax form before payouts can be sent.

Ask a workspace admin to open the Tax form panel and select Submit tax form.
Select the appropriate form. The page offers W-9 and W-8BEN-E, with links to blank forms from the IRS.
Upload a completed PDF of 5 MB or smaller.
Select Submit for review.

After submission, the panel shows In review. Finance review usually takes 2–3 business days. An accepted form shows Approved. If it shows Rejected, select Submit a new form and upload a replacement.

Set up your bank account

A workspace admin can select Add bank account in the Bank account panel.

Select US ACH for a U.S. bank account. Enter the account holder details, account type, routing number, and account number.
If SWIFT is available, select it for a bank account outside the U.S. Enter the recipient, account number or IBAN, SWIFT code or BIC, and recipient address. Include local routing or intermediary bank details when required.

Payouts are sent in USD. Use the details supplied by your bank. If bank setup is unavailable, contact your CloudX account team.

To change the destination for future payouts, select Manage, choose a saved account, and select Save. You can also select Add another account. The selected account is marked Current. Replace a rejected account before expecting payouts to that account.

Payment history

Payment history lists recorded transfers, the activity months they cover, their amounts, and their statuses. A transfer that is not yet associated with activity shows Not yet matched to activity.

The table shows the latest 10 transfers. Select Show more to see older transfers.

The month details show Paid on when a payout has settled. Processing and In transit mean a transfer is still in progress. If a transfer fails or is returned, contact your CloudX account team to review the next step.

Questions about an amount or payout

A monthly earnings amount can differ from an individual payout. Buyer collection timing, partial payments, adjustments, and amounts under review can affect what is available.

When contacting your CloudX account team, include the activity month and the status shown on the page. Use the tax-form and bank-account controls to submit documents and account details.